Frequently Asked Questions

In times of crisis, when dealing with the aftermath of a flood or a fire, calling upon the expert services of 24 Hr Disaster Masters is an absolute must. Why? read our FAQ article that covers all of our services and why you need to call upon our water damage restoration company.

Why hire your company?

Our reliable water damage company has been providing the residents of Modesto, CA with precision workmanship at affordable prices since 2018. Our experienced team has five decades of experience and knows everything about the industry. Our restorers have gained a reputation for hard work, and our attention to detail is well-known.

Does the company accept debit or credit cards?

Our water damage restoration technicians like to be paid by cash or a personal check. The choice is yours.

Is the Modesto, CA area the only region the company covers?

No. Our service also covers all the areas listed below:

  • Merced, CA

  • Woodside, CA

  • Manteca, CA

  • Stockon, CA

  • Atherton, CA

  • Lathrop, CA

  • San Martin, CA

  • Los Altos Hills, CA

  • Stanford, CA

Call and if your region can be included on this list.

Is the company licensed, insured, or bonded?

Yes, we have them all.

What about discounts?

We offer discounts for seniors and military personnel.

Does the company only work with residential customers?

No. Commercial clients are also accepted.

What services can the company offer me?

Please read the following list:

  • Mold Removal Service

  • Smoke Damage Restoration

  • Water Damage Restoration

  • COVID Sanitization

  • COVID Disinfecting

  • Sewage Removal

Inquiries are welcomed, so if you would like to discuss any of our services in further detail, call us at the number we have included in the conclusion of this article.

How long does the removal of damage caused by water take?

Typically we recommend that each room that has been affected needs approximately 72 hours to dry before beginning restoration. However, restoration can sometimes take up to 2 weeks to do, as the problem can often go further than mere water damage as mold could have started to grow in the walls.

What are the opening hours of 24 Hr Disaster Masters?

Because a flood or a fire can never be anticipated, our services are available 24/7.

Are appointments necessary?

When possible yes, as there is much to discuss, not to mention performing an inspection of the area that we need to work on to see if mold removal is also needed. And because time is of the essence, making an appointment would be prudent when possible.

Can I get a free estimate?

Yes! This gives you time to make comparisons against others in the area.

Does the company have feedback?

Yes, we do. Check the home page and testimonial tab if you want further information on our commercial and residential company.

You now have enough confidence now to move forward, due to our questions-and-answers post. If you would like to make an appointment with one of our commercial and residential water damage restoration service providers or have more questions that were not covered in this article, please do not hesitate to contact us today at this number (209) 653-6725 at any time.

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